To qualify for our return policy, both the sale and return must comply with our Terms of Service and as stated below.

• Any Listing noted "AS-IS" or "Non-Returnable" or other words to that affect.
• Factory sealed items that have been opened by the customer and are not defective
• Perishable, time dated or time sensative items.
• Unused tickets, passes or vouchers to events.

However, to take advantage of My Junk Room's return guarantee policy, Customer agrees to comply with My Junk Room's Product Return Procedure as set forth below. Any breach of My Junk Room's Return Policy Procedure will result in the loss of My Junk Room's replacement/return guarantee. Furthermore, all return shipments not in compliance with these instructions will be rejected.

Product Return Procedure:

• First, determine if the item is covered by the exeption list above.
• To return a product based upon My Junk Room's replacement/return guarantee, you must call or e-mail our Returns Department and obtain a Return Merchandise Authorization ("RMA") number within the guarantee return period for the product (described above). My Junk Room will not accept returns without prior authorization and an RMA number. Once issued, RMA numbers are valid for 15 days within which return products must be received by My Junk Room. RMA numbers will not be extended or reissued. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.
• Customer is solely responsible for shipping any returned product to My Junk Room. Customer agrees to use only reputable carries capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping charges and all risk of loss for the return product during shipment. Customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing, My Junk Room's Return Procedure will be breached and My Junk Room will reject the entire return or may choose to impose additional charges against the customer for replacement of the missing component.
• My Junk Room will not refund to Customer the original shipping charges. In addition, My Junk Room will assess a 20% restocking fee against the Customer's account on all non-defective returns for refund.